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The operation could not completed because the number of Dashboard Developer licenses would be exceeded.

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Modified on Tue, 08 Jan 2013 11:59 AM Categorized as Errors, Troubleshooting

Error Message

The operation could not completed because the number of Dashboard Developer licenses would be exceeded.

Symptoms

When you are trying to create a new user in Dundas Dashboard, you may receive the following error message: The operation could not completed because the number of Dashboard Developer licenses would be exceeded.

Cause

  1. Your currnet number of users with Developer role exceed your license. This could happen, for example, when you installed a new license file with fewer Developer license than the previous license file.

Resolution

  • Delete (or change role to "Viewer") the 'excess' Developer accounts.
  • Contact your Account Manager in Dundas and purchase additional Developer licenses.

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