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Dundas Dashboard System Requirements

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Modified on Mon, 20 Apr 2015 02:10 PM Categorized as Administration, Configuration, FAQs

Overview

Dundas Dashboard is a client-server application. The server provides access to the Dashboard application through IIS and handles communication with your business data sources. Dundas Dashboard also requires access to Microsoft SQL Server for its own application databases.

Supported server software

If you're evaluating Dundas Dashboard…

You can install and run the Dundas Dashboard server on a workstation operating system (⪚ Windows 7) or server operating system (⪚ Windows Server 2008). For more details, see the Evaluation usage section.

If you're installing a production version of Dundas Dashboard

You must install Dundas Dashboard on a server operating system. Workstation operating systems (⪚ Windows XP, Windows Vista, Windows 7, Windows 8) are unsupported for production use.

Operating systems
  • Windows Server 2003 SP2
  • Windows Server 2008 (Server Core is not supported)
  • Windows Server 2008 R2 (Server Core is supported with SP1 or later)
  • Windows Server 2012
  • Windows Server 2012 R2

.NET Framework
  • .NET Framework 4.0 (Full)

Web server
  • IIS 6 or higher

Dundas Dashboard application databases
  • Microsoft SQL Server 2005, or 2005 Express
  • Microsoft SQL Server 2008, 2008 R2, or 2008 R2 Express
  • Microsoft SQL Server 2012, or 2012 Express
  • Microsoft SQL Server 2014
  • Windows Azure SQL Database (SQL Azure)

Data source databases
  • Amazon Redshift (ODBC)
  • CSV, Excel, and other flat files
  • Microsoft Access (all versions from Access for Windows 95 to Access 2010)
  • Microsoft Dynamics CRM 2011
  • Microsoft PowerPivot XLSX sources
  • Microsoft SharePoint Lists and Excel Services
  • Microsoft SQL Server 2005, or 2005 Express
  • Microsoft SQL Server 2008, 2008 R2, or 2008 R2 Express
  • Microsoft SQL Server 2012, or 2012 Express
  • Microsoft SQL Server 2014
  • Microsoft SQL Server Analysis Services (SSAS) 2005, 2008, 2008 R2, or 2012 (incl. 2012 tabular instance)
  • Microsoft Visual FoxPro
  • MySQL 5.0.45 or higher
  • OData (Open Data Protocol)
  • ODBC (data sources which have an ODBC driver)
  • Oracle 10g or Oracle 10g Express Edition (XE)
  • Oracle 11g
  • Oracle Essbase
  • Salesforce
  • SAP MaxDB 7.x
  • SAP NetWeaver BW 7.0
  • Teradata Database 12.0 or higher
  • Windows Azure SQL Database (SQL Azure)


Tip: Although other data source versions may work (such as Oracle 9i or SQL Server 2000), they are unsupported by Dundas Data Visualization, Inc.

Note: Express versions of SQL Server are supported for production environments. However, they are not recommended for production use as they have limitations.

Note: When using Windows Azure SQL Database (Sql Azure) as a data source avoid using stored procedures. Dundas Dashboard uses global temporary tables, which are not supported by SQL Azure, when viewing stored procedures. Instead use table-valued functions.

Server requirements

Evaluation usage

Minimum requirements for evaluation only:

  • Operating system:
    • Windows XP SP3
    • Windows Vista SP1 or later
    • Windows 7
    • Windows 8
    • Windows Server 2003 SP2
    • Windows Server 2008 (Server Core is not supported)
    • Windows Server 2008 R2 (Server Core is supported with SP1 or later)
    • Windows Server 2012
    • Windows Server 2012 R2
  • Web server - IIS 5.1 (for XP only), otherwise IIS 6 or higher
  • Dashboard database server - SQL Express
  • .NET Framework 4.0 (Full)

Note that when using Windows XP / IIS 5.1 as your Dundas Dashboard server there is a limit on the number of simultaneous connections (10) allowed to the server. This limit can be easily exceeded when you have several users logging in to Dundas Dashboard.

Production usage

Minimum requirements for production use:

  • Operating system:
    • Windows Server 2003 SP2
    • Windows Server 2008 (Server Core is not supported)
    • Windows Server 2008 R2 (Server Core is supported with SP1 or later)
    • Windows Server 2012
    • Windows Server 2012 R2
  • Web server - IIS 6 or higher
  • Dashboard database server - SQL Server 2005 or higher (SQL Express is supported but not recommended due to limitations)
  • .NET Framework 4.0 (Full)

Hardware requirements

Minimum and recommended hardware requirements:

  • CPU:
    • 1.5 GHz or faster (minimum)
    • 2.0 GHz quad-core (recommended)

  • RAM:
    • 2 GB or more (minimum)
    • 4 GB (recommended)
    • 8 GB (recommended if the Image Creation Service is installed on the same server as Dundas Dashboard)

  • Disk:
    • 10 GB or more free (minimum)
    • 50 GB or more free (recommended)

Disk space used after installation:

  • Deployment Center: 220 MB
  • Installation directory: 150 MB
  • Web application: 50 MB
  • Dashboard application data store database: 10 MB
  • Dashboard sync database: 5 MB (when empty)
  • Dashboard samples (Sonatica Corp.) database: 100 MB

SharePoint requirements

To use the Dundas Dashboard for SharePoint Web Part on your SharePoint server, see Installing Dundas Dashboard for SharePoint for the list of supported operating systems and SharePoint versions.

Data source requirements

There are additional (driver) requirements for the Dundas Dashboard server depending on the type of business data source you want to connect to:


Note: There are limitations to be aware of regarding support for certain types of data sources.

Tip: When installing a driver, ensure that it is installed for all users on the system, rather than just your own user account. This is because the account that IIS runs under will need to have access to the drivers in order for the corresponding data connectors to work.

Tip: Some drivers come in 32-bit, 64-bit, or both versions. Dundas Dashboard can run in either 32-bit or 64-bit mode, but can only access drivers that are 32-bit or 64-bit, respectively. Either download the right driver or change how Dundas Dashboard runs in IIS.

Installation prerequisites

Dundas Dashboard requires certain additional software on the server. You can download the following installer packages and install them on the server yourself. Or, the Dundas Dashboard Deployment Center installer will automatically download and install them for you if they're not already installed on the system. This requires an active Internet connection.


Note: The SQL Server 2008 components listed above apply to SQL Server 2005, SQL Server 2008 and SQL Server 2008 R2. Even if you are running SQL Server 2008 R2, you may need to install the components listed above before starting the Dundas Dashboard Deployment Center installer.

You will also need:

  1. The user ID and password of an account on your SQL Server instance that has db_create permissions.
  2. The user ID and password of an account to use for the IIS application pool and Dashboard Scheduler service. These can be separate accounts, but they will need to have permission to access the Dashboard application settings database and to write to the directory that stores the Schedule log files. By default, this is C:\Program Files\Dundas Data Visualization Inc\Dundas Dashboard\{instanceName}\Services\DashboardScheduler\.
  3. A web server port to run Dashboard on (the installer will choose a default) or an existing website to install Dashboard to as a virtual directory (the IIS “Default Website” is fine).

Note: The Dashboard database server must be able to accept remote connections. See this Microsoft knowledge base article for more information: How to configure SQL Server 2005 to allow remote connections.

Client requirements

Any fully-supported Silverlight 4 platform or Silverlight 5 platform should work, but we officially support SL4 and SL5 on Windows and Mac OS X.

Using Silverlight 5 is recommended.

Note:
  • Your screen should be set to 1280x1024 or higher resolution for best results.
  • Silverlight 4 does not support 64-bit web browsers, but Silverlight 5 does.
  • The minimum required version of Silverlight is 4.0.50826.0.
  • The web browser requirements are higher if you want to use the HTML5 viewing features in Dundas Dashboard.
  • The minimum required version of Silverlight is 5.1.30514.0 if you are using Internet Explorer (older versions of Silverlight are blocked by Internet Explorer as of November 11, 2014).
  • As of version 42, Chrome disables the use of NPAPI plugins (including Silverlight) by default. Click here for more details.


Windows

Minimum requirements:

  • x86 or x64 1 GHz or higher processor
  • 1 GB or more of RAM
  • Windows XP (with SP3), Windows Vista, Windows 7, Windows 8, Windows Server 2003 or higher
  • Internet Explorer 7 or higher, Firefox 3 or higher, Chrome 4 or higher

Note: Internet Explorer 6 is considered supported, but only on Windows XP. We recommend that you use a newer version or a different browser.

Note: As of version 42, Chrome disables the use of NPAPI plugins (including Silverlight) by default. To re-enable use of NPAPI plugins:

  1. Launch Chrome and navigate to: chrome://flags
  2. Look for the Enable NPAPI flag and click its Enable link
  3. Restart Chrome


Mac OS X

Minimum requirements:

  • Intel Core Duo 1.83 GHz or higher processor
  • 1 GB or more of RAM
  • Mac OS X 10.4.11 or higher
  • Safari 3 or higher, Firefox 3 or higher

Note: Chrome browser is not supported because Silverlight does not support Chrome on Mac OS.

Note: Mouse wheel input is not supported within the browser on Mac OS X, due to a Silverlight limitation.

Other platforms

Other browsers and platforms may work but are unsupported by Dundas Data Visualization, Inc.

Mobile and HTML5 viewing requirements

Platform-specific mobile apps

Dundas Dashboard mobile apps (for viewing graphical KPIs) are available for smartphones with these OS versions:

  • Android 2.1 or higher
  • BlackBerry OS 4.6.0 or higher
  • iOS 4.1 or higher (e.g. for Apple iPhone)

Dundas Dashboard Explorer apps (for viewing HTML5 dashboards) are available for the following tablet platforms:

  • Android-based tablets: Android 3.0 or higher
  • iPad: iOS 4.2 or higher

HTML viewing

HTML viewing and use of the HTML Explorer URL is supported for the following web browsers (e.g. on desktop computers):

  • Internet Explorer 9 or higher
  • Firefox 4 or higher
  • Chrome 9 or higher
  • Safari 5 or higher

Some smartphone and tablet devices will also be able to navigate to the HTML Explorer URL via their device's native (or 3rd party) web browser. The general device/OS requirements are as follows:

  • Android 2.x (for smartphones) plus a 3rd party web browser that supports SVG (e.g. Firefox Mobile or Opera Mobile)
  • Android 3.0 (for tablets)
  • BlackBerry OS 6 or higher
  • iOS 4.3 or higher
  • PlayBook OS 1.0 or higher
  • Windows Phone 7.5

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