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Sample: Tracking Dashboard Usage

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Modified on Thu, 26 Sep 2013 03:03 PM Categorized as Administration
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Overview

The Deployment Center includes a sample dashboard that lets you monitor how often and how long users are viewing each of the dashboards at your site. This Usage dashboard can help you to determine the effectiveness of your own dashboards based on user adoption.

Tracking Dashboard Usage sample (Click to enlarge).

Tracking Dashboard Usage sample (Click to enlarge).


Installing the sample project and dashboard

The Usage dashboard is included as part of a sample Dundas Dashboard project. You can deploy this sample project to a target Dundas Dashboard instance using the Deployment Center.

See Installing Samples for the installation details. Once installed, dashboard usage tracking will be automatically enabled via the configuration file.

Using the dashboard

Design elements

Switch to the Tracking Dashboard Usage project in the Design Explorer. You'll see that the project is comprised of:

  • a single data connector for your DataStore database
  • several virtual tables, dimensions, and datasets
  • the actual usage dashboard

The sample project.

The sample project.


Parameters

The parameter controls for this dashboard are located at the top. They allow you to filter the various charts and grids by date range, by project and dashboard, and by user account.

Dashboard filters.

Dashboard filters.


Usage Over Time

The Usage Over Time chart displays two measures:

  • Total View Time - the total duration of dashboard viewing (in minutes) for the current filter settings
  • # Entries - the total number of times dashboards have been viewed, as per the current filter settings

In general, you can expect some correlation between these two measures (⪚ if the number of entries is high, the total view time will likely be high as well).

Use the dropdown list in the top-right corner to switch the grain on the X axis. You can choose between a Daily view and a Weekly view.

Usage Over Time chart.

Usage Over Time chart.


Key Metrics

The top right section of the dashboard displays a number of top metric and other values:

  • #1 Dashboard - the name of the dashboard with the most entries (views), along with a graphical preview as per the current filter settings
  • (Total Entries) - the total number of entries for the top dashboard as per the current filter settings
  • Active Sessions - the number of all current active sessions (named and non-named users)
  • Active Floating Sessions - the number of non-named (concurrent) viewers currently logged into the system
  • Top User by Entry Count - the username of the account with the most entries (dashboard views) as per the current filter settings
  • Total Entries Overall - the total number of entries (views) as per the current filter settings
  • Distinct User Entries - the number of different users who have viewed dashboards as per the current filter settings

Key metrics.

Key metrics.


Dashboard Usage

The Dashboard Usage grid displays the number of entries (views) and the average view time (in minutes) for the top or bottom-most viewed dashboards.

The Trend column is visible when the Date Range filter is set to the Rolling 7 Days token. In this case, the trend rules are as follows:

  • If the number of entries for a dashboard during the last 7 days is greater than the previous 7 days, the trend is up (Up arrow).
  • If the number of entries for a dashboard during the last 7 days is less than the previous 7 days, the trend is down (Down arrow).
  • If the number of entries for a dashboard during the last 7 days is equal to the previous 7 days, there is no change in the trend (Grey right arrow).

Tip: Click on a column header to sort on that column.

Tip: Click on a grid row (dashboard) to filter the entire usage dashboard by that dashboard.

Dashboard usage grid.

Dashboard usage grid.


To view the usage distribution of dashboards in the form of a point chart, click the icon in the top-right corner of the grid. The point chart displays # Entries versus Avg View Time for each dashboard and allows you to quickly identify clusters and outliers. You can click on a data point to filter by the corresponding dashboard.

Dashboard usage distribution (point chart).

Dashboard usage distribution (point chart).


User Activity

The User Activity grid displays the number of entries (views) and the average view time (in minutes) for each user account.

The Trend column is visible when the Date Range filter is set to the Rolling 7 Days token. In this case, the trend rules are as follows:

  • If the number of entries for a user during the last 7 days is greater than the previous 7 days, the trend is up (Up arrow).
  • If the number of entries for a user during the last 7 days is less than the previous 7 days, the trend is down (Down arrow).
  • If the number of entries for a user during the last 7 days is equal to the previous 7 days, there is no change in the trend (Grey right arrow).

Tip: Click on a column header to sort on that column.

Tip: Click on a grid row (user) to filter the entire usage dashboard by that user.

User Activity grid.

User Activity grid.


To view the usage distribution for users in the form of a point chart, click the icon in the top-right corner of the grid. The point chart displays # Entries versus Avg View Time for each user and allows you to quickly identify clusters and outliers. You can click on a data point to filter by the corresponding user.

User activity distribution (point chart).

User activity distribution (point chart).


Activity Report

The Activity Report grid displays detailed information about each dashboard entry (view). Displayed columns include:

  • username
  • full name of the user (first and last names as defined by the administrator)
  • user type (local or Windows user)
  • name of the dashboard
  • viewing time or duration in minutes
  • entry time (corresponds to when the dashboard is opened for viewing, UTC)
  • entry date (UTC)
  • last login time (UTC)
  • login count since account creation
  • whether the user account is enabled or disabled

Activity Report grid.

Activity Report grid.


To show or hide columns in the grid, use the right click menu.

Use the right click menu to show/hide columns.

Use the right click menu to show/hide columns.


For example, you can show the Entry Date column, and then drag the column header to the grouping area in order to group entries by Entry Date. See Using the Data Grid for more details on row grouping.

Rows are grouped by Entry Date.

Rows are grouped by Entry Date.


Related topics


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