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This is the support page for the legacy Dundas Dashboard application. For assistance with the current Dundas BI application please click here.
Dashboard v5.0

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Access was denied to the object with Id (This Dashboard relies on this dependent object)

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Modified on Tue, 07 Jan 2014 11:23 AM Categorized as Error Message, Errors, Support, Viewer

Error message

When trying to view a dashboard, you encounter the following error message or something similar:

The application has encountered an unexpected error.

Access was denied to the object with Id 9ca63b26-2919-4535-8a0e-d5d9f3ffc2f9.
This Dashboard relies on this dependent object. To resolve this, please request access ...


You may be attempting to view a dashboard that is dependent on one or more objects (⪚ KPIs or datasets) that you do not have access to. For example, you may have permission on the dashboard itself, but not on an underlying KPI or dataset that is displayed by the dashboard.


Grant access (at least read access) to the dependent objects, or folders containing the objects. See Project Item Properties - Using the Security tab for more details.

It is also possible that the dependent objects are checked out for editing. In this case, check them in first, and then view the dashboard.

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