Active Directory Permissions Error

Modified on Tue, 08 Jan 2013 11:53 AM by russellc@dundas.com — Categorized as: Configuration, Errors, Security, Support


Error Message

Failed to retrieve access rights.
Unable to perform an Active Directory query on domain ‘domainName’.

Symptoms

The above error may appear in any of these scenarios:


Cause

The reason may be related to using the ApplicationPoolIdentity account as the identity for the IIS application pool. In this case, the ApplicationPoolIdentity account does not have sufficient permissions for accessing Active Directory.

Resolution

To resolve this, do one of the following:


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