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Dundas Dashboard - Product End of Life (EOL) Notification

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Modified on Tue, 20 Mar 2018 01:55 PM
Mar 15, 2018

On April 5, 2017, a notification was sent to all Dundas customers regarding the End of Life (EOL) of the the Dundas Dashboard product line on April 5, 2019. Dundas Dashboard has reached the point in its life cycle where it is no longer viable to continue to enhance or develop it.

As requested, you can still renew support and maintenance agreements for Dundas Dashboard until the end of March 2019. However, support for Dundas Dashboard will end on April 5, 2019 when the product reaches End of Life (EOL).

First End of Life Announcement Date April 5, 2017
Dundas Dashboard End of Life Date April 5, 2019

April 5, 2017

Dundas Data Visualization is committed to providing the highest quality of software products and services to our customers. The technology market continues to evolve quickly and it has always been our goal to provide innovative products and services that help our customers achieve business success. Dundas Dashboard has reached the point in its life cycle where it is no longer viable to continue to enhance or develop it. As we announced to our Dundas Dashboard customers in early 2015 and again in 2016, most modern browsers such as Google Chrome, Microsoft’s Edge browser and Mozilla Firefox either did not support or discontinued the support of Silverlight plugins. While Silverlight was an innovative technology when we developed Dundas Dashboard in 2008, browser technology has moved forward towards HTML5 and no plugins. This means our ability to develop Dundas Dashboard further to meet the demands of our customers is limited.

Dundas will therefore End of Life (EOL) the Dundas Dashboard product line on April 5, 2019. Dundas will not renew any support or maintenance for Dundas Dashboard after April 4, 2018.

End of Life Announcement DateApril, 2017
Last Date for Support & Maintenance RenewalsApril 4, 2018
Dundas Dashboard End of Life DateApril 5, 2019

An alternative to Dundas Dashboard is our next generation product - Dundas BI. Dundas BI is the result of years of research and customer feedback, and includes extensive dashboarding and reporting capabilities along with many great analytics and self-service features. The user interface is built using HTML5 which is an open standard ensuring product longevity. The development process is also a lot more streamlined and easier to use than it is in Dundas Dashboard as it was designed to enable users to achieve functionalities without having to be dependent on lengthy processes or scripting. A lot of the functionalities that you once had to script and write code for in Dundas Dashboard are now available out of the box in Dundas BI.

We want to thank you for your loyalty and support of Dundas products and hope that we can continue to support your dashboard and analytics needs moving forward. I encourage you to contact your Dundas Account Executive if you have any questions or to discuss the other product options available to you. You can also contact us at info@dundas.com or 416-467-5100.


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