<![CDATA[Dundas Support Zone - An error occurred while attempting to ping the Dundas Dashboard server.]]>http://support.dundas.com/Dashboard5.SharePoint_Web_Part_unable_to_ping_the_Dundas_Dashboard_server.ashxWed, 17 Jun 2020 20:06:04 GMTScrewTurn Wiki RSS Feed Generator<![CDATA[An error occurred while attempting to ping the Dundas Dashboard server.]]>http://support.dundas.com/Dashboard5.SharePoint_Web_Part_unable_to_ping_the_Dundas_Dashboard_server.ashx

Error Message

An error occured while attempting to ping the Dundas Dashboard server.

Error when installing Dundas Dashboard Express.

Error when installing Dundas Dashboard Express.


Symptoms

When you try to Connect to Dundas Dashboard from SharePoint, you get this error: An error occurred while attempting to ping the Dundas Dashboard server.

Cause

  • The version of the SharePoint WebPart is not compatible with the version of your Dundas Dashboard Instance. This usually happen when you upgrade your Dundas Dashboard instance to a new version, but did not upgrade your SharePoint Web Part.

Resolution

  • On the SharePoint server, reinstall or upgrade the SharePoint Web Part

Related topics

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russellc@dundas.com (russellc@dundas.com)Tue, 08 Jan 2013 16:54:06 GMT05FAB110BD1F42B6C3D0ABE2B72927BE